Job Description – Product Advisor (Telecalling Sales)
Location: Bangalore
Work Mode: On-site
Employment Type: Full-Time
Shift Timing: 10:00 AM – 7:00 PM
Weekly Off: 1 weekday off
Eligibility
Qualification: HSC / Graduate (any stream)
Experience: 1+ year in Telesales / Telemarketing / Collections / Upselling / Renewals
Languages: English + Kannada (mandatory, fluent)
Role Overview
We are hiring Product Advisors for our Telecalling Sales process. The role involves outbound calling to prospective/existing customers, pitching products/services, and converting leads into sales through effective communication and persuasion.
Key Responsibilities
Make outbound calls to potential and existing customers as per assigned leads
Pitch products/services clearly and effectively to customers
Handle customer queries and objections professionally
Achieve daily/monthly sales targets
Upsell and cross-sell additional products where applicable
Maintain accurate records of calls, conversations, and outcomes in CRM
Follow up with warm/interested leads to close sales
Ensure customer satisfaction and maintain call quality standards
Required Skills
Strong verbal communication in English and Kannada
Prior experience in telesales, telemarketing, collections, upselling, or renewals
Target-driven mindset with ability to work under pressure
Good listening and objection-handling skills
Basic computer/CRM familiarity
Willingness to work on-site with fixed shift timings
Preferred Attributes
Positive attitude and persuasive communication style
Ability to build quick rapport with customers over calls
Prior experience in BPO/telecalling sales environment preferred