Pre-Sales Executive

Job Objective

To generate and convert sales opportunities for office, school, college, hospital and institutional furniture through IndiaMART, direct enquiries, telephone calls, WhatsApp, email and other business channels.

The Sales Executive will be responsible for managing leads from enquiry to order confirmation, maintaining customer relationships and achieving monthly sales targets.

2. Key Responsibilities

IndiaMART Lead Management

• Handle and respond promptly to IndiaMART enquiries and buyer requirements.

• Understand customer requirements regarding product, quantity, specifications, budget and delivery location.

• Contact leads through telephone, WhatsApp and email.

• Qualify leads and identify genuine business opportunities.

• Prepare and share quotations, product catalogues, specifications and photographs.

• Follow up regularly with prospective customers until closure.

• Maintain complete and updated records of all IndiaMART leads and follow-ups.

• Convert IndiaMART enquiries into orders and achieve assigned conversion targets.

Institutional Sales

Develop business with:

• Corporate offices and commercial establishments

• Schools and educational institutions

• Colleges and universities

• Hospitals and healthcare institutions

• Government departments and institutions

• Contractors, architects and interior designers

• Dealers, distributors and institutional buyers

Product Sales

Promote and sell products such as:

• Office Workstations

• Office Tables & Desks

• Executive Tables

• Conference Tables

• Office Chairs

• Steel & Wooden Almirahs

• Storage Cabinets

• Computer Tables

• School Desks & Benches

• College Furniture

• Hospital Furniture

• Modular Furniture

• Customized Furniture

• Other institutional furniture products

3. Sales Process

The candidate will be responsible for the complete sales cycle:

Lead Received → Lead Qualification → Customer Requirement → Product Selection → Quotation → Follow-up → Negotiation → Order Confirmation → Coordination → Delivery → Payment Follow-up → Customer Relationship

4. Daily Responsibilities

• Check and respond to new IndiaMART enquiries.

• Make outbound calls to new and existing customers.

• Follow up on pending quotations.

• Prepare daily/weekly sales reports.

• Update lead status and customer information.

• Coordinate with the production/operations team for product availability and delivery timelines.

• Follow up for payment and order completion.

• Develop new customers through calling and business networking.

• Maintain a healthy sales pipeline.

5. Required Skills

• Excellent communication and negotiation skills.

• Good Hindi and English communication.

• Good telephone-sales skills.

• Experience in IndiaMART lead handling preferred.

• Basic knowledge of MS Excel, Word, WhatsApp and email.

• Ability to prepare quotations and understand product specifications.

• Strong follow-up and customer relationship management skills.

• Ability to negotiate prices and close orders.

• Target-oriented and self-motivated approach.

• Knowledge of furniture products will be an advantage.

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.