Pre-Sales Executive

Job Description: Sales support executive will be responsible for provide administrative and managerial support for the field sales staff or technical sales for responding to inquiries via phone and email, escalating complex issues to other departments, monitoring support queues, and contributing to process improvements to enhance the seller experience and maintain high performance standards.  Identify the prices, make quotations, send quotes and follow-up, making invoices and sending to customers and follow up for recovery and support the prospective and existing customers by providing relevant information, provide feedback to the in-house team, will do appropriate documentation and coordinate.

Hiring Agency: Namura HR Consulting

Hiring CompanyHiring Company: Synergy Properties

Company Description: Synergy Properties is  a leading real estate company based in Pune. Established in 1985,constructing quality residential, commercial projects in Pune city

Company Website: https://synergyproperties.in/

Role: Sales Support Executive

CTC  Maximum  Rs 3.24  Lac  per annum or Rs 27000/- Per month  provided the candidate fulfils  the competencies

Employment type: Full Time-on Roll

Experience Range: Minimum 1 Yr work experience as a Sales Support

Educational Qualification:  Bachelor's degree in Marketing, Business Administration, or any graduate with relevant experience

Key Skills:

·        Minimum one year experience in back-office sales

·        Support for customer orders, account status and relevant problems

·        Providing data and guides to help the sales team

·        Issuing quotations, sharing Performa invoices, booking orders

·        Proficiency in MSO, Proficiency in MS Excel and Ms Power point, internet search.

·        Ability to analyse relevant data and generate leads and reports for MIS every month based on different indicators

·        Ability to multitask, work in a fast-paced environment and meet deadlines.

·        Strong written and verbal communication skills, negotiation skills

·        Team player and decision-making skills

Major responsibilities:

•        Answer questions and resolve issues for sellers regarding their accounts, product listings, and orders. 

•        Use phone, email, and other channels to provide prompt and professional communication. 

•        Answer questions and resolve issues for sellers regarding their accounts, product listings, and orders.

•        Sending quotation , follow up , negotiation and convert into orders

•        Use phone, email, and other channels to provide prompt and professional communication.

•        Track support queues to ensure timely resolution of requests and monitor performance metrics like productivity and first-contact resolution.

•        Use logical reasoning and data analysis to diagnose technical and operational issues and propose solutions.

•        Work with other departments, such as customer service, payments, and investigations, to resolve complex seller issues.

•        Identify trends and suggest improvements to enhance team efficiency and the seller experience.

Screening Questions:

1.       Do you have minimum  1 year of experience in back office sales like providing support to technical sales team ?

2.       Do you have minimum 1 year experience of issuing quotations, sharing Performa invoices, booking orders

3.       Do you have proficiency in making and giving presentation to customers about products and services ?

4.       Do you have minimum 1 year of experience in handling customers Correspondence and negotiations?

5.       Do you have proficiency in MSO especially in MS Excel?

6.       Are you ok for office at Near City Pride Kothrud and the CTC max 27 k per month provided you fulfil the competencies  ? Yes/ No

• It is a Full Time Sales / Business Development job for candidates with 2 - 4 years of experience.

More about this Pre-Sales Executive job

1. What is the eligibility criteria to apply for this Pre-Sales Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹28000 - ₹30000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Pre-Sales Executive job?
   Ans: This Pre-Sales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Pre-Sales Executive job?
   Ans: No, there is no fee applicable for applying this Pre-Sales Executive job and during the employment with the company, i.e., Synergy Properties.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Pre-Sales Executive role?
   Ans: There is an immediate opening of 2 Pre-Sales Executive at Synergy Properties
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Pre-Sales Executive job?
   Ans: This Pre-Sales Executive job has 09:00 AM - 06:00 PM timing.