A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
23,984 - 40,000 /month
Springfield Properties
Hoodi, Bangalore
6 - 24 months Experience in Sales / Business Development
Full Time
Job Overview
Springfield Properties is looking for a dynamic and customer-focused Pre-Sales Associate/Executive to join our sales team. The candidate will be responsible for handling prospective customers, understanding their requirements, qualifying leads, providing initial project information, and generating quality site-visit opportunities for the Sales team.
Key Responsibilities
- Handle inbound and outbound calls with prospective customers and leads.
- Understand customer requirements including budget, preferred location, property type and purchase timeline.
- Explain project details, specifications, amenities, pricing and offers to prospective customers.
- Qualify leads based on customer requirements and purchase intent.
- Follow up consistently with prospective customers through calls, WhatsApp and other communication channels.
- Schedule and coordinate site visits for qualified prospects with the Sales team.
- Maintain accurate lead details, call records, follow-ups and lead status in the CRM.
- Coordinate with the Sales and Marketing teams for effective lead management and conversion.
- Ensure timely follow-up on assigned leads and minimize pending leads.
- Track lead movement, site visits and follow-up status.
- Prepare daily/weekly reports on calls, leads, follow-ups and site visits.
Required Skills
- Excellent verbal and written communication skills.
- Strong customer-handling and interpersonal skills.
- Good convincing and persuasion abilities.
- Strong follow-up and lead-management skills.
- Target-oriented and proactive approach.
- Ability to handle a high volume of calls and leads.
- Basic understanding of the real-estate industry.
Qualification & Experience
- 12th pass or Graduate in any discipline.
- 1–2 years of experience in Real Estate Pre-Sales, Inside Sales, Telecalling, Telesales or Customer Relationship Management.
- Prior experience in real estate will be preferred.
Key Performance Areas
- Lead calling and response time
- Lead qualification
- Follow-up efficiency
- Qualified leads generated
- Site visits scheduled
- Lead-to-site
