Operation Manager

Company: Votiko Solutions Pvt. Ltd.
Location: Surat, Gujarat – Work From Office
Salary: ₹50,000 – ₹60,000 per month
Experience: 5+ Years
Shift: 3:00 PM – 3:00 AM
Job Type: Full-Time
Preferred Candidates: Surat-Based Candidates

Job Summary

Votiko Solutions Pvt. Ltd. is looking for an experienced and result-oriented Senior Operations Manager to manage day-to-day operations, lead teams, monitor performance, and ensure smooth and efficient business processes. The ideal candidate should have strong leadership, decision-making, team management, and problem-solving skills.

Key Responsibilities

• Manage and supervise daily business operations and ensure smooth workflow.

• Lead, manage, and motivate the operations team to achieve business targets.

• Monitor team performance, productivity, quality, and operational KPIs.

• Set performance goals and ensure timely achievement of targets.

• Identify operational issues and implement effective solutions.

• Coordinate with different departments to maintain smooth business operations.

• Prepare and review operational reports and performance data.

• Develop and improve processes to increase productivity and efficiency.

• Ensure company policies, procedures, and operational standards are followed.

• Handle escalations and resolve operational challenges effectively.

• Conduct regular team reviews and provide guidance and feedback.

• Support management in implementing new strategies and operational improvements.

Requirements

• Minimum 5+ years of experience in Operations Management or a similar leadership role.

• Proven experience in team handling and performance management.

• Strong leadership and people-management skills.

• Excellent communication and interpersonal skills.

• Strong analytical, decision-making, and problem-solving abilities.

• Ability to manage targets, deadlines, and high-pressure situations.

• Good knowledge of operational processes and performance monitoring.

• Strong organizational and multitasking abilities.

• Candidates based in Surat are preferred.

• Must be comfortable working the 3:00 PM – 3:00 AM shift.

Key Skills

Operations Management | Team Management | Team Handling | Leadership | Performance Management | KPI Management | Process Improvement | Problem Solving | Decision Making | Business Operations | Target Management | Reporting

• It is a Full Time Sales / Business Development job for candidates with 5 - 6+ years Experience.