Key Responsibilities
· Coordinate with franchise owners and ensure smooth outlet operations.
· Conduct regular outlet visits and operational inspections.
· Monitor daily sales, POS reports.
· Ensure product quality, hygiene, cleanliness and food safety standards.
· Monitor stock availability, inventory and product wastage.
· Ensure proper freezer temperature and FIFO practices.
· Train and guide outlet staff on preparations
· Address franchisee concerns and customer complaints.
Required Skills
· Good communication and interpersonal skills.
· Experience in QSR, food retail, ice cream parlours or franchise operations preferred.
· Knowledge of sales monitoring and inventory management.
· Good coordination and problem-solving abilities.
· Proficiency in MS Excel and basic reporting.
· Willingness to travel to franchise outlets.
· Two-wheeler and valid driving licence preferred.