Operation Executive

Job Description – Operations Executive (Travel Industry)

Job Title: Operations Executive – Travel & Tourism Department: Operations Industry: Travel, Tourism & Hospitality Experience: 1–3 Years (as per requirement)

Job Summary

We are looking for a responsible and detail-oriented Operations Executive to manage day-to-day travel operations, coordinate with hotels, transport vendors, airlines, and customers, and ensure smooth execution of domestic and international travel packages.

Key Responsibilities

1. Handle day-to-day travel operations and bookings.

2. Coordinate with hotels, airlines, transport vendors and DMCs.

3. Prepare travel itineraries, quotations and tour packages.

4. Manage hotel reservations, cab bookings and sightseeing arrangements.

5. Coordinate with clients before and during their trips.

6. Handle booking confirmations, vouchers and travel documents.

7. Follow up with vendors for timely services and confirmations.

8. Resolve customer complaints and operational issues.

9. Maintain booking records, MIS reports and operational data.

10. Ensure smooth execution of group tours and individual travel packages.

Required Skills

• Good communication and coordination skills.

• Knowledge of domestic and international travel operations.

• MS Excel and Google Sheets knowledge.

• Vendor management and negotiation skills.

• Problem-solving and multitasking abilities.

• Customer service and time management skills.

Qualifications

• Graduate in any stream.

• Diploma/Degree in Travel & Tourism will be an advantage.

• Experience in a travel agency, tour operator or DMC preferred.

Salary & Benefits

• Salary: As per experience and industry standards.

• Professional growth opportunities.

• Friendly working environment.

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.