About Us
SAI DTH CARES is an authorized DTH sales and service provider offering new DTH connections, recharges, installations, and after-sales support for leading DTH brands. We are looking for a dedicated, organized, and customer-friendly Office Staff member to support our daily operations.
Key Responsibilities
Attend walk-in customers and answer their queries professionally.
Handle DTH recharge requests and new connection bookings.
Maintain customer records and update data in the system.
Prepare invoices, receipts, and daily sales reports.
Coordinate with technicians for installation and service requests.
Respond to customer inquiries via phone, WhatsApp, and email.
Follow up with customers regarding pending installations, payments, and service requests.
Maintain office files, documents, and stock records.
Assist in managing inventory of set-top boxes and accessories.
Support promotional campaigns and dealer communications.
Keep the office clean, organized, and ensure smooth day-to-day operations.
Required Qualifications
Minimum 10+2 (Higher Secondary); Graduation preferred.
Basic computer knowledge (MS Word, Excel, Internet, Email).
Experience with billing software is an advantage.
Good communication skills in Odia and Hindi; basic English is preferred.
Strong organizational and customer service skills.
Ability to work independently and as part of a team.
Preferred Skills
Knowledge of DTH products and services.
Experience handling customer service or office administration.
Ability to multitask and work under pressure.
Familiarity with WhatsApp Business and online payment systems.
Salary & Benefits
Salary: As per experience and performance.
Performance-based incentives.
Training and career growth opportunities.
Friendly and supportive work environment.
Working Hours
Full-time
Weekly off as per company policy.