Job Description :
We are looking for a skilled Back Office Administrator to efficiently manage team operations and coordinate with clients. The ideal candidate will be detail-oriented, organized, and possess excellent communication skills to ensure smooth workflow and client satisfaction.
Key Responsibilities:
• Oversee daily back-office operations and support team activities.
• Act as the point of contact between clients and the team, ensuring clear and timely communication.
• Coordinate tasks, monitor progress, and maintain operational efficiency.
• Prepare and maintain reports, records, and documentation.
• Resolve issues promptly to ensure client and team satisfaction.
Required Skills:
• Proven experience in administrative or coordination roles.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and other relevant tools.
• Ability to manage teams effectively and meet deadlines.
• CRM ZOHO experience/Knowledge.