Microfinance Relationship Manager - Business Development

Relationship Manager - MF Business Development Identify and enroll eligible customers for microfinance loan products. Conduct village surveys, customer sourcing, and group formation activities. Achieve monthly disbursement and customer acquisition targets. Promote the organization's products and services within the assigned territory. Customer Relationship Management Build and maintain strong relationships with customers and community groups. Provide information regarding loan products, repayment schedules, and company policies. Address customer queries and complaints promptly. Credit Assessment Conduct customer verification and field investigations. Assess customer eligibility and repayment capacity. Ensure accurate documentation and KYC compliance before loan processing. Collection & Portfolio Management Monitor loan repayments and collection efficiency. Ensure timely recovery of installments and minimize delinquency. Follow up with overdue customers and implement recovery strategies. Maintain portfolio quality within prescribed limits. Field Operations Conduct regular center meetings and customer visits. Maintain daily activity reports and field records. Ensure adherence to operational processes and regulatory guidelines. Compliance & Risk Management Follow company policies, RBI guidelines, and microfinance regulations. Ensure proper documentation and fraud prevention measures. Report any irregularities or potential risks to management.