Loan Sales

The Loan Sales Officer is responsible for identifying, reaching out to, and qualifying potential borrowers. You will guide clients through the entire lending process—from initial inquiry and application to credit analysis and final closing. The primary goal is to meet sales targets while ensuring applicants meet the institution’s risk and compliance standards.

Core Responsibilities

1. Business Development & Prospecting

• Generate Leads: Identify new sales opportunities through networking, cold calling, and referrals.

• Build Partnerships: Establish relationships with real estate agents, car dealerships, or business consultants to create a steady referral pipeline.

• Product Knowledge: Maintain an expert-level understanding of various loan products (e.g., FHA, conventional, SBA, personal lines of credit).

2. Client Consultation & Qualification

• Financial Interviewing: Meet with applicants to understand their financial goals and determine the best lending solution.

• Pre-Qualification: Review credit reports, income documentation, and debt-to-income ratios to assess eligibility.

• Application Management: Assist clients in completing loan applications and collecting necessary supporting documents.

3. Analysis & Processing

• Risk Assessment: Evaluate the creditworthiness of applicants based on internal lending policies.

• Collaboration: Work closely with Underwriters and Loan Processors to resolve any discrepancies or "conditions" required for approval.

• Closing: Coordinate with title companies or legal teams to ensure all loan documents are signed and funds are disbursed.

Required Skills & Qualifications

FeatureRequirementEducationBachelor’s degree in Finance, Economics, Business, or a related field.LicensingNMLS (Nationwide Mortgage Licensing System) license often required for mortgage roles.Soft SkillsStrong negotiation, persuasive communication, and "people skills."Technical SkillsProficiency in CRM software (Salesforce, HubSpot) and Loan Origination Systems (LOS).EthicsDeep understanding of lending regulations (e.g., Truth in Lending Act, Fair Housing Act).

Performance Metrics (KPIs)

• Loan Volume: Total dollar amount of loans funded per month.

• Conversion Rate: The percentage of leads that successfully turn into closed loans.

• Portfolio Quality: Ensuring the loans sold have a low default rate.

• Customer Satisfaction (CSAT): Feedback scores from clients regarding the ease of the process.

Work Environment

• Commission-Heavy: Compensation often includes a base salary plus a significant commission or bonus structure based on sales performance.

• High Pace: Requires managing multiple files simultaneously under tight deadlines.

• Flexibility: While often office-based, many roles require travel to meet clients or attend networking events.

• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.