Job description:
Job Profile: Team leader
Location: Ahmedabad
Years of Experience: 0-2 years
Key Responsibilities1. Fleet Operations & Coordination
Ensure adequate rider availability across 2W fleet categories through vendors and gig platforms.
Coordinate with city teams and vendors to manage supply-demand balance and operational readiness.
Track and manage vehicle utilization, uptime, and performance metrics.
2. Vendor & Rider Management
Assist in vendor onboarding, documentation, and compliance checks.
Maintain strong relationships with fleet partners to ensure SLA adherence.
Handle rider-related queries and grievances, escalating where necessary.
Monitor rider attendance, performance, and discipline to ensure reliability.
3. Cost & Payout Management
Track and validate vendor invoices, payout summaries, and incentive calculations.
Ensure timely and accurate disbursement of rider payments and vendor settlements.
Support in designing and evaluating incentive schemes and rate cards.
4. Performance Tracking & Reporting
Prepare daily, weekly, and monthly reports on fleet performance metrics (availability, on-time delivery, cost per order, etc.).
Identify trends and flag potential issues in fleet supply or efficiency to the Senior Manager.
Recommend improvement opportunities for productivity and cost optimization.
5. Compliance & Process Adherence
Ensure all riders and vehicles meet regulatory and company compliance requirements (DL, RC, insurance, etc.).
Support the implementation of SOPs, process improvements, and safety measures across cities.
Key Performance Indicators (KPIs)
Rider Availability %
Cost per Delivery / Rider Productivity
SLA Adherence (On-Time Delivery, Fill Rates)
Payout Accuracy & Timeliness
Vendor and Rider Retention
Qualifications & Experience
12th Pass Or Bachelor’s degree
0–2 years of experience in fleet management, last-mile delivery, or logistics operations — preferably in Quick Commerce, E-commerce, or Mobility sectors.
Prior experience working with vendors or gig workforce models is a strong plus.
Proficiency in Excel/Google Sheets and basic data analysis.
Skills & Competencies
Strong operational execution and coordination skills.
Excellent communication and relationship management with vendors and riders.
Data-driven approach with attention to detail.
High ownership, accountability, and responsiveness.
Ability to thrive in a fast-paced, on-ground operations environment.
Why Join Us
Join a fast-growing quick commerce operations team at the forefront of last-mile innovation. As Team Leader - Fleet , you’ll play a crucial role in ensuring fleet reliability, cost efficiency, and service excellence while supporting the company’s rapid expansion across cities.
Share Your CV on this number 7878666366