Key Relationship Manager

A KRM in the manpower placement industry needs a combination of strong interpersonal skills, sales acumen, industry knowledge, and strategic thinking to effectively manage and grow relationships with key clients while driving revenue growth for the company.

1.      Develop and maintain strong, long-term relationships with key clients in the industry.

2.      Identify opportunities for revenue growth within existing key accounts by offering additional services or expanding service coverage.

3.      Develop and execute strategic account plans for each key account, outlining objectives, tactics, and timelines.

4.      Act as the main point of contact for key clients, addressing their inquiries and concerns promptly.

5.      Identify opportunities for upselling or cross-selling of services or products.

6.      Negotiate contracts and service agreements with key clients, ensuring that terms are favourable for both parties.

7.      Stay informed about industry trends, market conditions and competitor activities.

8.      Use market insights to develop strategies that give the company a competitive edge.

9.      Monitor key account performance against established KPIs (Key Performance Indicators) and targets. Take corrective actions when necessary to ensure client satisfaction and contract compliance.

10.   Act as a liaison between the client and internal teams to resolve any issues or disputes quickly and effectively.

11.   Ensure that all services and activities related to key accounts comply with relevant industry regulations and safety standards.

12.   Gather feedback from key clients to continuously improve services and address any concerns promptly.

13. Managing monthly billing volume.

14. Collecting and analyzing sales data and trends.

15. Maintaining high customer satisfaction ratings, according to company standards.

16. Liaising with sales and marketing departments to set and implement strategies for new products.

17. Stay up to date with internal and external developments and suggest new ways to increase sales.

Establishing productive, professional relationships with premier customer accounts; coordinating the involvement of company personnel, including support, service and management resources, in order to meet account performance objectives and customers’ expectations.

• It is a Full Time Sales / Business Development job for candidates with 2 - 3 years of experience.

More about this Key Relationship Manager job

1. What is the eligibility criteria to apply for this Key Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Key Relationship Manager job?
   Ans: This Key Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Key Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Key Relationship Manager job and during the employment with the company, i.e., ORION PEST SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Key Relationship Manager role?
   Ans: There is an immediate opening of 10 Key Relationship Manager at ORION PEST SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Key Relationship Manager job?
   Ans: This Key Relationship Manager job has 09:00 AM - 06:00 PM timing.