Job Title: Key Account Manager – Voice Process
Company: WCPL (Wonton Consultancy Pvt Ltd)
Location: Bangalore (Shivajinagar)
Type: Full-Time | Work from Office (WFO)
CTC: ₹3,61,272 per annum (₹30,000/month fixed + ₹4,068 quarterly bonus × 4)
Shift: Day shift (Rotational)
Location: Shivajinagar, Bangalore.
Languages Required: English & Hindi
About Us:
WCPL is a dynamic and innovative organisation dedicated to driving business growth through cutting-edge digital strategies. Wonton Consultancy Pvt. Ltd. (WCPL), a dynamic startup redefining recruitment through innovation, dedication, and a passion for connecting talent with opportunity. With a global reach across Europe, the UAE, and beyond, WCPL specializes in providing top-tier human resources services across 100+ specialities. Our strong presence in India and an extensive candidate database enable us to serve both employers and job seekers effectively. At WCPL, we are your trusted partner in talent and growth. We believe in empowering individuals by offering opportunities to learn, develop, and excel in their professional journeys. We are currently seeking pro active and detail-orientated HR interns to join our remote team.
Position Overview:
As a Key Account Manager (Voice Process), you will be responsible for managing key client relationships, ensuring operational efficiency, and supporting business growth. This role is ideal for graduates with a knack for sales and client servicing, especially those who are analytical and proactive.
Key Responsibilities:
• Handle business accounts through voice-based support.
• Apply sales and customer service strategies to retain and grow accounts.
• Perform data management, track performance metrics, and handle P&L-level calculations.
• Work in rotational day shifts (6 days a week with 1 rotational off).
• Operate from the designated office location in Shivajinagar, Bangalore.
Required Skills and Qualifications:
• Graduate (any stream).
• Minimum 1 year of sales experience for graduate students OR MBA (Freshers with MBA can apply).
• Excellent communication in English and Hindi.
• Strong sales acumen and thought process.
• Comfort with basic financial calculations like profit & loss.
What We Offer:
• Annual CTC: ₹3,61,272 (Includes ₹30,000 fixed monthly salary + ₹4,068 quarterly performance bonus)
• Permanent office-based job with long-term growth opportunity.
• 6-day working schedule with rotational shifts and 1 weekly off.
• Exposure to client handling and performance-driven business environments. Interview
Process:
1. HR Round
2. Aptitude Round
3. Operational Round Interested candidates are encouraged to apply with an updated resume and a brief cover letter highlighting their interest in the role and relevant skills. Shortlisted candidates will be contacted for further discussions.
Join WCPL and kick start your, where you can make a meaningful impact on team growth and organizational success!