Key Account Manager

The Key Account Manager (KAM) is responsible for building and maintaining strong client relationships, ensuring successful delivery of digital marketing services, and driving business growth through strategic account management.

Key Responsibilities:

Client Relationship & Strategy

• Serve as the primary point of contact for key clients, ensuring clear communication and timely updates.

• Understand client goals and create tailored digital marketing strategies.

• Conduct regular review meetings, performance reporting, and strategy optimization.

• Identify upselling and cross-selling opportunities across services.

Project & Campaign Management

• Coordinate with internal teams for SEO, Social Media Marketing, Website Development, and Paid Ads campaigns.

• Oversee end-to-end campaign execution, timelines, and quality delivery.

• Track performance metrics (KPIs) and ensure clients achieve measurable results.

Business Growth & Retention

• Maintain high client satisfaction and retention rates.

• Develop long-term partnerships and handle escalations professionally.

• Ensure revenue targets are met through account growth and renewals.

Required Skills

• Strong understanding of digital marketing services: SEO, SMM, Google Ads, Meta Ads, Website development.

• Excellent communication, presentation, and negotiation skills.

• Ability to manage multiple clients and deadlines.

• Analytical mindset with ability to interpret campaign performance data.

• Hands-on knowledge of tools like Google Analytics, Search Console, Ads Manager, CRM, etc.

Qualifications

• Bachelor’s degree in Marketing, Business, or related field.

• 2–4 years of experience in digital marketing or client/account management.

• Experience in agency environment preferred.

• It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.

More about this Key Account Manager job

1. What is the eligibility criteria to apply for this Key Account Manager job?
   Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Key Account Manager job?
   Ans: This Key Account Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Key Account Manager job?
   Ans: No, there is no fee applicable for applying this Key Account Manager job and during the employment with the company, i.e., Techkraftiers.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Key Account Manager role?
   Ans: There is an immediate opening of 1 Key Account Manager at Techkraftiers
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Key Account Manager job?
   Ans: This Key Account Manager job has 10:00 AM - 06:00 PM timing.