Sales Key Account Manager

Job Title: Key Account Manager (BDE) – SaaS Sales (CRM & Lead Management)

Location

Noida (Sector 63) /

Employment Type

Full-Time

Experience Required

1–2 Years

Industry

SaaS | CRM | Sales Automation | Marketing Automation | B2B Software

About the Company

We are a fast-growing SaaS company helping businesses streamline their sales, marketing, customer engagement, and business operations through an all-in-one CRM and automation platform. Our solution empowers organizations to manage leads, automate workflows, improve customer relationships, and accelerate business growth.

We are looking for a passionate and result-oriented Business Development Executive who has hands-on experience selling SaaS products, especially CRM, Lead Management, Marketing Automation, or Sales Automation solutions.

Role Overview

The Business Development Executive will be responsible for identifying prospective customers, generating qualified opportunities, conducting product demonstrations, managing the sales pipeline, and closing new business. The ideal candidate should understand consultative selling, SaaS sales cycles, and the challenges businesses face in managing leads and customer relationships.

Key Responsibilities

Lead Generation & Prospecting

• Identify and target SMEs, startups, agencies, enterprises, and service-based businesses.

• Generate new business opportunities through outbound calling, LinkedIn, email campaigns, networking, referrals, and inbound inquiries.

• Build and maintain a healthy sales pipeline.

Customer Engagement

• Understand customer pain points and business requirements.

• Conduct discovery calls to qualify opportunities.

• Present customized product demonstrations.

• Position the CRM platform as a business growth solution rather than just software.

Sales Process Management

• Manage the complete sales cycle from lead qualification to deal closure.

• Handle objections effectively and negotiate commercial terms.

• Prepare proposals, quotations, and commercial agreements.

• Maintain accurate sales forecasts and pipeline updates.

Relationship Management

• Build long-term relationships with prospects and customers.

• Coordinate with the Customer Success team to ensure smooth onboarding.

• Identify opportunities for upselling and cross-selling.

CRM Management

• Maintain accurate records of leads, opportunities, meetings, and customer interactions.

• Ensure proper follow-up schedules and opportunity tracking.

• Maintain data hygiene and reporting within the CRM.

Market Intelligence

• Track competitor offerings and pricing.

• Stay updated on industry trends, SaaS innovations, and customer buying behavior.

• Share market feedback with product and marketing teams.

Required Skills

Must Have

• 1–2 years of experience in B2B SaaS sales.

• Experience selling CRM, Lead Management, Marketing Automation, Sales Automation, HRMS, ERP, or similar cloud-based software.

• Strong understanding of the SaaS sales lifecycle.

• Excellent consultative selling and solution-selling skills.

• Experience in conducting online product demonstrations.

• Strong negotiation and closing abilities.

• Excellent verbal and written communication skills.

• Ability to work independently and achieve revenue targets.

Preferred Experience

Candidates with experience selling products similar to:

• Salesforce

• Zoho CRM

• HubSpot CRM

• Freshsales

• LeadSquared

• Pipedrive

• Monday CRM

• GoHighLevel

• Microsoft Dynamics 365

• Creatio CRM

• Bitrix24

• Agile CRM

• SugarCRM

• Odoo CRM

• Oracle CX

• SAP CRM

Experience selling:

• Marketing Automation

• WhatsApp Automation

• Email Marketing Platforms

• Customer Engagement Platforms

• Workflow Automation

• Sales Enablement Solutions

• Customer Success Platforms

• AI-powered SaaS Products

will be an added advantage.

Qualification

• Bachelor's degree in Business, Marketing, Sales, IT, or a related field.

• MBA is preferred but not mandatory.

Key Competencies

• Consultative Selling

• Solution Selling

• SaaS Sales

• Lead Qualification

• Product Demonstration

• Sales Negotiation

• Pipeline Management

• Revenue Generation

• Account Management

• Customer Relationship Management

• Time Management

• Presentation Skills

• Communication Skills

• Business Acumen

• Problem Solving

Key Performance Indicators (KPIs)

• Monthly Qualified Leads Generated

• Product Demonstrations Conducted

• Opportunity-to-Proposal Conversion Rate

• Proposal-to-Closure Ratio

• Monthly Revenue Achievement

• Average Sales Cycle

• Customer Acquisition Cost

• Client Retention & Upsell Opportunities

• CRM Data Accuracy

• Sales Activity Metrics

Compensation

• Fixed Salary: As per industry standards

• Attractive Performance Incentives

• Quarterly Performance Bonuses

• Career Growth Opportunities

• Learning & Development Programs

Why Join Us?

• Work with an innovative SaaS platform.

• Opportunity to sell a high-growth technology product.

• Fast-paced and collaborative work environment.

• Clear career progression into Senior BDE, Account Executive, Business Development Manager, or Sales Manager roles.

• Performance-driven rewards and recognition.

• Exposure to AI-driven business automation and enterprise sales.

Ideal Candidate Profile

The ideal candidate is passionate about technology, understands business processes, and enjoys solving customer challenges through SaaS solutions. They should have a proven track record in B2B software sales, be confident in engaging decision-makers, and consistently achieve sales targets while delivering an outstanding customer experience.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.