An IndusInd Bank Key Account Manager's profile focuses on acquiring new clients, nurturing relationships with existing ones to grow the bank's liability (CASAFD) base, and cross-selling various third-party financial products like insurance and loans. Key responsibilities include client servicing, achieving sales targets, adhering to bank processes and compliance standards, and participating in promotional campaigns. The role requires effective communication, strategic planning to expand business with key accounts, and a graduate-level education with relevant experience in the financial or banking sector.
Key Responsibilities
Client Acquisition:
Focus on acquiring new clients for the bank.
Relationship Management:
Deepen relationships with mapped customers to increase their liability base (Current Account & Savings Account), often referred to as CASAFD.
Product Sales:
Cross-sell and upsell a range of bank and third-party products, including insurance, home loans, credit cards, and personal loans.
Client Servicing:
Provide comprehensive banking services and meet client needs, including those related to third-party products.
Campaign Participation:
Actively participate in and drive campaigns for liability products and other offerings.
Compliance and Process Adherence:
Adhere to all bank processes and maintain a high focus on regulatory compliance.
Strategic Account Planning:
Identify and develop strategic opportunities to grow business within existing key accounts.
Qualifications and Skills
Education: A graduate or post-graduate degree is typically required.
Experience: 1 to 6+ years of relevant work experience in the banking, financial services, or insurance sector is preferred.
Financial Knowledge: Exposure to financial subjects is beneficial.
Communication Skills: Strong communication and interpersonal skills are essential.
Adaptability: The ability to adapt to changes in a fast-growing environment is crucial.
Multi-tasking: Capabilities in managing multiple clients, projects, and tasks simultaneously.