We are looking for a dedicated IT Tele Sales Executive with expertise in the Software, IT Hardware and Services sector to join our team at Unique CompSol Private Limited in Mumbai, located at Dadar (West).
Department : Sales & Business Development
Location : Dadar West, Mumbai
Reports to : Sales Head
We are seeking a proactive and organized Sales Co-ordinator to join our organization a IT Hardware & System Integration company.
In this role, you’ll be responsible for managing both inbound and outbound calls, conducting cold calls to potential audiences, and following up with current customers to maintain strong relationships, and support Sales and Technical Head for managing customer fulfillment's like understanding Customer requirements, preparing and submitting quotations, following up on the quotations to win cases.
In this role, The position offers ₹15000 - ₹35000 as per candidate potential + Incentive along with a dynamic work environment.
Key Responsibilities:
Contact potential customers over the phone to introduce products/services and generate sales leads.
Follow a provided script while tailoring the conversation based on customer needs to close sales.
Handling customer enquiries & requirements with appropriate product recommendations.
Prepare & manage sales documentation, including quotations, invoices, & purchase orders.
Follow-up and negotiate with customers on quotations and win order
Track hardware stock levels and coordinate delivery schedules with logistics partners.
Maintain accurate records of customer interactions, sales data, and transactions.
Follow up on customer quotations, pending orders, and payments to ensure timely closure.
Provide basic after-sales support and coordinate with the Technical Head for any complex issues or warranty claims.
Generate regular sales and enquiry reports to assist with planning and decision-making.
Support day-to-day administrative tasks as needed to ensure smooth sales operations.
Job Requirements:
The ideal candidate should have 2 - 6+ years of experience in a telecaller role and should be proficient in Hindi, Marathi and understand English. —preference will be given to candidates from IT hardware / IT System Integration industry.
You will be responsible for generating business, creating leads, addressing incoming leads, and escalating complex issues to the appropriate department when necessary.
This position requires min. 12th Pass, working knowlede of MS. Excel, Outook, and the candidate should be willing to work 6 days working during the Day shift.