Role: International Voice Process (WFH)
· Location: Work from Home (Hiring from Prahlad Nagar, Ahmedabad)
· Salary: ₹25,000 per month
· Shift: UK Shift (2:00 PM – 11:00 PM IST) – Fixed
· Target: 2 closures by June 15th
The content is adapted from the Nagpur JD structure but modified for your budget, WFH mode, and focus on excellent communication (not necessarily UK accent).
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JOB DESCRIPTION
Position: International Voice Process Executive (WFH)
Job Summary:
We are looking for dynamic professionals with excellent English communication skills to join our UK-based international voice process. You will handle inbound/outbound calls for a UK telecom client, assisting customers, resolving queries, and driving basic sales or renewals.
Key Responsibilities:
· Handle customer calls (UK region) professionally and courteously.
· Understand customer needs and offer appropriate solutions.
· Maintain accurate call logs and customer records.
· Achieve daily/weekly performance targets (quality, resolution, customer satisfaction).
· Work collaboratively with the remote team.
Candidate Eligibility:
· Excellent verbal English communication skills (fluency and clarity – neutral accent preferred; UK accent not mandatory).
· 0–1 year experience in international voice process or customer support (freshers with strong English are welcome).
· Basic computer knowledge and ability to work independently from home.
· Own laptop/desktop with stable internet connection and headset (minimum 20 Mbps).
Perks & Benefits:
· Salary: ₹25,000 per month (fixed) + performance incentives (up to ₹3,000).
· Work from Home – save commute time and cost.
· Fixed UK Shift – 2:00 PM to 11:00 PM IST (no rotational shifts).
· Weekend Off (Saturday & Sunday fixed off).
Hiring Location (Posting on Job Portal):
Prahlad Nagar, Ahmedabad (Pincode 380015)
Open to candidates within 10–15 km radius (SG Highway, Bodakdev, Satellite, Vastrapur, Jodhpur).
How to Apply:
Send your CV or call for a quick voice screening. Immediate joiners preferred.
call pooja Malhotra- 9289471091