JOB DESCRIPTIONS
Location: Tilak Nagar ( Delhi )
RECEPTIONIST
Role Summary: Handle front desk operations and first client interaction.
Key Responsibilities:
Welcome clients, manage appointments & walk-ins
Attend phone calls, emails & basic client queries
Collect documents from clients and maintain files
Handle billing, invoices & UPI/cash payments
Maintain visitor log, courier & meeting room setup
Required Skills: Good communication, MS Office, polite behavior, basic English + Hindi
TELE CALLER / TELE SALES EXECUTIVE
Role Summary: Generate leads and book counselling appointments.
Key Responsibilities:
Cold calling + follow-ups to explain visa services
Basic client counselling & eligibility check
Fix appointments with Visa Counsellor
Update all call details in CRM daily
Achieve monthly conversion & calling targets
Required Skills: Hindi/English fluency, convincing skills, CRM tools, target-oriented
VISA COUNSELLOR
Role Summary: Guide clients on best visa options and close cases.
Key Responsibilities:
Client consultation for PR, Tourist, Work visa
Assess eligibility based on education, funds, IELTS, work exp
Provide document checklist, SOP/LoR guidance, interview prep
Track embassy/VFS updates and update clients
Close files and meet sales targets
Required Skills: Knowledge of Canada/Australia/UK/US visa rules, strong communication, sales skills
FILING OFFICER / DOCUMENTATION EXECUTIVE
Role Summary: Prepare and submit error-free visa files.
Key Responsibilities:
Check client documents & request missing ones
Fill visa forms, GIC, medical forms accurately
Book VFS/Embassy appointments & submit files
Track application status on portals
Follow SOP + checklist to avoid rejections
Required Skills: Attention to detail, typing speed, IRCC/VFS/BLS portal knowledge
Salary Range
Receptionist: ₹10k - ₹12k | Tele Caller: ₹12k - and incentives
Visa Counsellor: ₹18k - ₹35k + incentives Filing Officer: ₹15k - ₹25k