Job Description: Sales Consultant (Outbound Process)

The Sales Consultant (Outbound Process) plays a pivotal role in driving business growth by handling calls transferred from the Telemarketing (TM) team, engaging with potential clients, and converting leads into sales. This role involves managing the entire sales lifecycle, including agreement signings, making outbound calls using dialer and manual resources, and meeting established sales targets.

The ideal candidate will possess extensive experience in outbound sales, particularly in the US market, and demonstrate exceptional communication and negotiation skills.

Key Responsibilities Call Handling and Sales:

·         Manage calls transferred by the Telemarketing (TM) team.

·         Qualify and engage clients to promote and sell services (Hardcore Sales).

·         Oversee the end-to-end sales process, including managing agreement signings.

·         Conduct outbound telemarketing calls using both dialer and manual methods.

Sales Process Adherence:

·         Follow pre-arranged scripting while adhering to filters and criteria.

·         Implement the sales process meticulously to achieve high conversion rates.

Client Interaction and Follow-Up:

·         Build and nurture strong client relationships.

·         Deliver exceptional customer service and provide necessary follow-ups to ensure satisfaction.

Performance and Reporting:

·         Consistently meet or exceed monthly sales targets and performance metrics.

·         Prepare and present regular reports on sales activities and outcomes.

Qualifications Education:

·         Minimum 12th pass (high school diploma or equivalent).

Experience:

·         At least 1 years of outbound sales experience in the US market.

·         Proven track record in US calling or client handling.

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.