International Calling & Email Executive

Location: B-97, 3rd Floor, Pushpanjali Enclave, Near SBI Bank, New Delhi - 110034
Office Time: 9 AM – 6 PM, Monday to Saturday
Work Mode: Work From Office

About the Role

We are looking for a confident, well-spoken and detail-oriented Female International Calling & Email Executive to handle global customer communication, manage international inquiries, and maintain professional email correspondence. The ideal candidate should have excellent English communication skills, a polite approach, and the ability to manage conversations across different countries and time zones.

Key Responsibilities

International Calling

• Handle outbound and inbound calls with international clients/customers.
  

• Communicate clearly, confidently, and professionally in English.
  

• Understand client requirements and provide relevant information regarding products/services.
  

• Maintain call logs, follow-up schedules, and ensure timely responses.
  

Email Writing & Coordination

• Draft professional, grammatically correct, and well-structured emails.
  

• Manage international inquiries via email and respond within defined timelines.
  

• Maintain email records, track responses, and ensure consistent communication flow.
  

• Coordinate with internal departments to resolve client queries.
  
  

Customer Relationship Management

• Build and maintain strong rapport with global clients.
  

• Provide product details, pricing, documentation, and other information as needed.
  

• Ensure customer satisfaction by offering polite and solution-oriented responses.
  

Administrative Support

• Prepare reports, maintain communication logs, and update CRM/Excel sheets.
  

• Assist in documentation for exports, quotations, invoices, or client forms (if required).
  
  

Requirements

• Female candidate only.
  

• Excellent spoken and written English (mandatory).
  

• Experience in international calling, customer service, or email communication is preferred.
  

• Strong understanding of professional email format and etiquette.
  

• Good command over MS Office (Excel, Word).
  

• Confident, polite, and able to handle global communication.
  

• Ability to work independently and manage time effectively.
  
  

Why SVA?

• Work with a fast-growing FMCG brand in the essential oils & cosmetics industry.
  

• Opportunity to communicate with international clients and grow professionally.
  

• Supportive team, positive work culture, and learning-focused environment.

• Stable long-term role with growth opportunities.
  

• It is a Full Time Sales / Business Development job for candidates with Freshers.

More about this International Calling & Email Executive job

1. What is the eligibility criteria to apply for this International Calling & Email Executive job?
   Ans: The candidate should be All Education levels and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this International Calling & Email Executive job?
   Ans: This International Calling & Email Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Calling & Email Executive job?
   Ans: No, there is no fee applicable for applying this International Calling & Email Executive job and during the employment with the company, i.e., Sri Venkatesh Aromas.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Calling & Email Executive role?
   Ans: There is an immediate opening of 1 International Calling & Email Executive at Sri Venkatesh Aromas
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this International Calling & Email Executive job?
   Ans: This International Calling & Email Executive job has 09:00 AM - 06:00 PM timing.