Department: Operations / Insurance Support
Job Summary
The Insurance Support Co-Ordinator will assist the sales and operations team in managing insurance-related documentation, policy processing, customer coordination, and backend support. The role requires attention to detail, basic insurance knowledge, and strong coordination skills.
Key Responsibilities
Support the sales team with policy issuance, renewals, and endorsements
Coordinate with insurance companies for quotes, proposals, and policy documents
Maintain accurate records of policies, premiums, renewals, and client data
Assist in preparing and verifying insurance documents and forms
Follow up with customers for required documents and pending information
Handle basic customer queries related to policy status and coverage
Support claims documentation and coordination with insurers (if required)
Ensure timely updates and reporting to seniors and team members
Required Skills & Qualifications
Graduate in any discipline (Commerce preferred)
0–1 year experience in insurance operations or support role (freshers welcome)
Basic understanding of insurance products (Life, Health, Motor, General Insurance – preferred)
Good communication skills (verbal & written)
Basic computer knowledge (MS Excel, MS Word, email handling)
Organized, detail-oriented, and ability to multitask
Desired Attributes
Willingness to learn insurance processes and regulations
Team player with a supportive attitude
Ability to work under deadlines
Compensation & Benefits
Monthly Salary: ₹13,000 – ₹15,000 (based on skills & experience)
Training and learning opportunities
Career growth within insurance operations