Inside Sales Manager Job Title: Inside Sales Manager Job Description The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market Be a point of escalation for our clients and respond promptly to any issues Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed Work with client contact on reporting and forecasting Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs) Work with client contact on reporting and forecasting Coordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are met Location: IND Gurgaon - DLG Infinity Tower 5th flr Tower B&C and 6th flr Tower C&D Language Requirements: English (Required) Time Type: Full time Experience Level Mid Level
Other Details
It is a Full Time Sales / Business Development job for candidates with 2 - 6+ years Experience.
More about this Inside Sales Manager job
What are the eligibility criteria for this Inside Sales Manager job?
Ans : Candidates should have All Education levels with 2-7 years of experience for this Inside Sales Manager job offered by Concentrix in IMT Manesar, Gurgaon.
What salary is offered for this Inside Sales Manager job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Inside Sales Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in IMT Manesar, Gurgaon.
How many vacancies are there for this Inside Sales Manager job?
Ans : There is 1 vacancy for this Inside Sales Manager role.
Is this job open for all genders?
Ans : Yes, this Inside Sales Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Inside Sales Manager position is IMT Manesar, Gurgaon.
What makes this Inside Sales Manager job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.