
Responsible for engaging with incoming leads, following up promptly, understanding customer requirements, and collecting necessary documents to move deals forward. The role demands quick response time, and focus on lead conversion.
● Engage with assigned leads through calls, WhatsApp, and emails.
● Understand customer needs and explain product/service offerings.
● Collect and verify required documents from customers for processing.
● Maintain accurate lead status and updates in CRM/trackers.
● Coordinate with field/society partnership teams to ensure smooth closures.