Inside Sales Executive

We are looking for a Inside Sales Executive to join our team at at Sakhiya Skin Clinic Limited. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction. The position offers ₹18000 - ₹38000 and opportunities for career growth.

1. JOB PURPOSE:

To generate sales over the phone, handle customer patient queries, provide product/service information, and ensure Patient satisfaction and follow-ups to increase business.

2. ROLE AND RESPNSIBILITIES:

Make outbound calls to prospective patients using the given database.

Explain products/services, pricing, and offers clearly and persuasively.

Understand patient requirements and provide suitable recommendations.

Follow up on leads and maintain accurate records of calls and responses.

Convert potential leads into sales and meet daily/weekly/monthly targets.

Handle inbound calls and resolve patient queries effectively.

Maintain a professional tone and follow company script and protocol.

Maintain CRM records, update call logs, and prepare daily reports.

Coordinate with field sales team and other departments as needed.

Collect feedback and suggest improvements based on customer patient responses

3. COMMUNICATIONS AND RELATIONSHIPS:

Internal: Head of the Department, HR Department

External: Patients

4. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED FOR JOB

Education

certificate in medical assisting

Experience

Minimum of 1-2 years’ experience as a counselor or Fresher

Skills

Education: Minimum HSC (12th Pass); Graduation preferred.

Experience: 0–2 years in telesales/customer service (preferred).

Languages: Fluent in [English, Hindi, Gujarati]

Excellent verbal communication and listening skills.

Ability to handle rejection and remain persistent.

Good knowledge of MS Excel and CRM tools (optional but preferred).

Sales-driven attitude with the ability to meet targets under pressure.

Polite, confident, and customer-focused approach.

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.