Identify and qualify potential leads through online research, inbound inquiries and outbound communication. • Initiate and maintain contact with prospects via phone calls, emails and WhatsApp to understand their requirements. • Update and manage all leads, customer interactions and sales activities using Zoho CRM. • Clearly explain product features, benefits and pricing to prospective customers. • Follow up consistently with leads to nurture relationships and convert them into sales. • Prepare and send quotations, proposals and other sales documents as required. • Achieve assigned daily, weekly, and monthly outreach and conversion targets. • Provide post-sales coordination by working with logistics and customer service teams to ensure timely delivery and client satisfaction