Inside Sales Executive

Job Summary

We are looking for a proactive and detail-oriented Inside Sales cum Coordinator to support both domestic and international sales operations. The role combines lead generation, inside sales activities, client coordination, reporting, and order management. The ideal candidate should have strong communication skills, proficiency in Excel and CRM tools, and the ability to manage the sales process from enquiry to order execution.

Roles & Responsibilities

Inside Sales & Business Development

• Generate leads through cold calling, email outreach, and database research.

• Initiate conversations with potential clients and understand their requirements.

• Prepare and follow up on quotations, proposals, and pricing discussions.

• Support end-to-end sales closure and achieve assigned targets.

Sales Coordination (Domestic & International)

• Coordinate with domestic and international clients for enquiries, orders, and follow-ups.

• Support the sales team with order processing, confirmations, and delivery tracking.

• Act as a communication bridge between sales, production, logistics, and accounts teams.

Reporting & MIS

• Maintain and update customer databases and sales records.

• Prepare sales reports, pipeline trackers, and performance dashboards using Excel.

• Update and manage CRM systems (Zoho preferred).

Documentation & Compliance

• Prepare invoices, sales documents, and export-related documentation (where applicable).

• Ensure accuracy, compliance, and timely submission of sales-related paperwork.

Technical Skills (Mandatory / Preferred)

Mandatory

• MS Excel (reports, data analysis, trackers)

• Email communication & documentation

• CRM usage (Zoho preferred)

Preferred

• Experience in packaging industry

• Exposure to international sales coordination and export documentation

Soft Skills

• Strong verbal and written communication skills

• Customer-centric approach

• High attention to detail and accuracy

• Ability to multitask and work in a fast-paced environment

Strong coordination and follow-up skills

• It is a Full Time Sales / Business Development job for candidates with 1 - 6 years of experience.