Inside Sales Executive

Position Overview

We are seeking dynamic, enthusiastic, and driven professionals for the role of Inside Sales Counsellor. The ideal candidate will play a crucial role in engaging with prospective learners, driving sales conversions, and managing the end-to-end sales lifecycle of NIIT's career-oriented programs.

Key Responsibilities

• Lead Engagement & Follow-Up:
  Reach out to prospective learners through phone calls, emails, chats, and social media to share NIIT’s value proposition and encourage enrolment.

• Sales Lifecycle Management:

  • Interest Generation: Understand learner needs and promote suitable NIIT programs.

  • Product Demonstration: Present program features, benefits, and outcomes effectively to prospective learners.

  • Sales Closure: Successfully convert leads into enrolled learners through persuasive selling techniques.

  • Post-Sales Relationship Management: Foster long-term relationships with customers to ensure satisfaction and encourage referrals.

• Communication Management:
  Maintain ongoing communication with leads throughout the pre-sales and post-sales journey.

• CRM & Record Maintenance:
  Document all interactions and maintain accurate records using CRM tools to track lead status, communication, and follow-ups.

Key Skills & Competencies

• Sales Acumen: Proven ability to understand sales cycles and drive successful closures.

• Target Orientation: Demonstrated capability to meet or exceed sales goals in a performance-driven environment.

• Customer-Centric Approach: Ability to understand learner needs and offer suitable solutions.

• Strong Communication & Influencing Skills: Confident and persuasive in verbal and written communication.

• Self-Motivated & Energetic: Positive attitude with a proactive approach towards daily tasks and challenges.

• Ethical Conduct: Maintains integrity and professionalism in all interactions.

Additional Requirements

• Ability to adapt quickly in a fast-paced, goal-oriented environment.

• Exceptional interpersonal skills and ability to build rapport with learners.

• Organized, detail-oriented, and efficient in handling multiple leads.

• Experience with CRM platforms and digital communication tools is a plus.

• It is a Full Time Sales / Business Development job for candidates with 1 - 5 years of experience.