Inbound Sales Specialist

Job Title: Inbound Sales Specialist

Location: Bangalore
Company: Manufacturing Luxury Gifts packaging company
Experience: 1.5–6 years
Mode: Work From Office Only
Work Day: Monday to Saturday (Monthly one Saturday off)
CTC: Flexible on CTC for strong candidates

Ideal Candidate Profile

1. Female candidates preferred

2. Excellent English communication is a must (Kannada preferred)

3. Ready to relocate or should be within 10 kms of office location

4. Must have B2B account management experience (not just lead generation)

Role Overview

We are looking for an Inbound Sales Specialist who will be the first point of contact for inbound client inquiries. The ideal candidate should be articulate, quick to respond, customer-focused, and capable of converting leads into long-term business relationships.

Candidates with experience in corporate gifting, event management, or premium lifestyle brands are well-suited for this role.

Key Responsibilities

• Handle inbound inquiries from corporate clients via email, calls, and WhatsApp

• Understand client requirements (budget, occasion, quantity, customization)

• Recommend suitable gifting solutions

• Share proposals, pricing, and presentations as per brand guidelines

• Coordinate with design, production, and logistics teams

• Ensure timely execution and client satisfaction

• Follow up with leads and maintain CRM/trackers

• Maintain premium communication standards

• Manage end-to-end sales cycle (inquiry to closure and post-sale)

• Build long-term client relationships and repeat business

• Provide insights to improve sales strategies

Must-Have Requirements (Non-Negotiable)

• Excellent verbal and written English communication

• Strong convincing and escalation handling skills

• Experience handling inbound B2B leads independently

• Consultative selling approach

• Fast response time and proactive engagement

• Strong coordination and attention to detail

• CRM discipline and data accuracy

• Professional attitude and problem-solving mindset

• 1.5–6 years of relevant experience in B2B sales/corporate gifting/event management

Good to Have

• Creativity in gift curation and packaging

• Upselling/cross-selling experience

• Familiarity with CRM tools and Excel/Google Sheets

What We Offer

• Premium brand environment focused on creativity and customer experience

• Collaborative and growth-oriented culture

• Exposure to top corporate clients

• Competitive salary + incentives

• It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.