FMCG Sales Team Leader

Job Role: Team Leader/ Asst Team Leader

About Company: 

Welcome to CocoCart — the gateway to a cherry-picked collection of heavenly chocolates  from across the globe, housed under one roof. Featuring an immense collection of delectable  chocolates for every type of person out there, CocoCart brings Indian audiences a step closer  to traversing the globe, championed by the most splendid catalyst of happiness - chocolate.  Employing cutting-edge refrigerated containers, they ensure that your beloved chocolates  arrive in flawless condition, so your favourite chocolates reach you in mint condition, ready  for immediate consumption!  

Role Brief: 

We are looking to hire a Team Leader or Asst. Team Leader who is responsible for overseeing daily store operations,  ensuring excellent customer service, and driving sales in a chocolate retail environment. This  role requires leadership skills to manage and motivate the team, maintain stock levels, and uphold brand standards.

Key Responsibilities: 

1. Sales & Customer Service 

• Ensure a high level of customer service and engagement. 

• Assist customers with product selection, recommendations, and queries. 

• Drive sales and achieve store targets through effective upselling and cross-selling. 2. Team Supervision & Training 

• Lead, mentor, and motivate the sales team to meet performance goals. 

• Conduct training on product knowledge, sales techniques, and customer engagement. • Delegate tasks efficiently and ensure team accountability. 

3. Store Operations & Inventory Management 

• Oversee daily store operations, including opening and closing procedures. 

• Ensure stock levels are maintained and replenished as needed. 

• Conduct regular inventory checks and report discrepancies. 

4. Merchandising & Store Presentation 

• Maintain a visually appealing store layout in accordance with brand guidelines. 

• Ensure product displays are updated and attractively presented. 

• Monitor product expiry dates and ensure proper storage of chocolates. 

5. Reporting & Compliance 

• Prepare daily/weekly sales reports and share insights with management. 

• Ensure adherence to company policies, including hygiene and safety standards. • Handle customer complaints and escalate issues when necessary. 

Candidate Profile: 

Min 6 months experience in Retail / QSR / Hospitality / Food industry with mandatory sales  experience. 

• Minimum of 2-4 years of experience in retail, preferably in luxury chocolates, confectionery, or premium food  brands.  

• Strong leadership and team management skills.  

• Excellent communication and interpersonal skills.  

• Ability to work in a fast-paced environment and handle multiple responsibilities.

• Well groomed & presentable.

  
  

• It is a Full Time Sales / Business Development job for candidates with 1 - 5 years of experience.

More about this FMCG Sales Team Leader job

1. What is the eligibility criteria to apply for this FMCG Sales Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹28000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. Are there any charges applicable while applying or joining this FMCG Sales Team Leader job?
   Ans: No, there is no fee applicable for applying this FMCG Sales Team Leader job and during the employment with the company, i.e., COCOCART VENTURES PRIVATE LIMITED.
4. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
5. How many openings are there for this FMCG Sales Team Leader role?
   Ans: There is an immediate opening of 30 FMCG Sales Team Leader at COCOCART VENTURES PRIVATE LIMITED
6. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
7. What are the timings of this FMCG Sales Team Leader job?
   Ans: This FMCG Sales Team Leader job has 10:00 AM - 07:00 PM timing.