Field Executive

Field Executive – Insta Help Services

Location: Delhi NCR- Gurugram, Delhi, Noida & Ghaziabad
Department: Operations / Insta Help Services
Employment Type: Full-time / Contractual

About Urban Company:

Urban Company is India’s leading home services platform, connecting customers with trusted professionals for services like cleaning, beauty, repairs, and more. Our Insta Help Services aim to provide fast, reliable, and quality on-demand solutions.

Role Overview:

We are looking for energetic and responsible Field Executives to manage on-ground activities for our Insta Help vertical. This role involves field visits, partner coordination, issue resolution, and ensuring smooth service delivery.

Key Responsibilities:

• Perform daily field visits to key locations as per assigned schedule.

• Coordinate with service professionals and ensure timely service delivery.

• Conduct quality checks and capture service feedback on-site.

• Assist in onboarding and training of new partners in the field.

• Handle customer grievances or service issues promptly and escalate if needed.

• Maintain accurate logs and reports of daily activities and visits.

• Ensure adherence to Urban Company’s service standards and SOPs.

Requirements:

• Minimum 12th pass; Graduation preferred.

• 0–2 years of experience in field operations, logistics, or customer service.

• Must own a smartphone and a two-wheeler with a valid driving license. (For Male Candidates Only)

• Strong communication and interpersonal skills.

What We Offer:

• Competitive salary and travel allowance.

• Exposure to high-growth operations and service ecosystem.

• Opportunity to be part of a fast-paced and customer-centric team.

• Performance-based growth opportunities.

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Field Executive job

1. What is the eligibility criteria to apply for this Field Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹29000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Field Executive job?
   Ans: This Field Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Executive job?
   Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., URBAN COMPANY LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Executive role?
   Ans: There is an immediate opening of 20 Field Executive at URBAN COMPANY LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Field Executive job?
   Ans: This Field Executive job has 10:00 AM - 07:00 PM timing.