On-Field Visits:
Conducting physical visits to customers' locations to follow up on overdue payments.
Customer Communication:
Engaging with customers to remind them of outstanding dues, explain payment options, and address any concerns.
Negotiation and Payment Plans:
Negotiating suitable repayment terms with customers that align with company policy.
Record Keeping:
Maintaining accurate records of all collection activities, including customer interactions and payment details.
Reporting:
Providing regular reports to management on collection progress and performance.
Compliance:
Ensuring all collection activities adhere to company policies, legal regulations, and ethical guidelines