Field Collection Executive

15,000 - 45,000 /month*

Career Job Solution

Civil Lines North, Muzaffar Nagar

₹20,000 incentives included

6+ months Experience in Sales / Business Development

Replies in 24hrs

5 Openings

Incentives included

Full Time

Sales Type: Loan/ Credit Card

All Education levels

Males Only

08:00 AM - 07:00 PM | 6 days working

Job Benefits: Insurance, PF, Medical Benefits

Bike, 2-Wheeler Driving Licence

Key Roles & Responsibilities

Conduct field visits to follow up with customers for recovery of overdue payments.

Maintain fair collection practices in line with company SOPs, legal norms, and RBI guidelines.

Perform field duties within regulated working hours (8:00 AM – 7:00 PM) with sincerity and integrity.

Update customer feedback, repayment status, and new information on the company app.

Achieve weekly and monthly collection targets.

Report on-ground challenges promptly to the Field Collection Manager.

Handle assigned personal loan EMI overdue accounts and ensure timely collections.

Generate and follow-up on PTP (Promise to Pay) commitments and ensure timely conversion.

Guide customers for digital repayment through UPI, payment links, auto-debit mandates, etc.

Handle bounced EMI cases and re-initiate follow-ups.

Update customer conversations, remarks, and payment status in CRM on a daily basis.

Coordinate with internal teams for dispute resolution and repayment-related queries.

Escalate high-risk, repeated defaulters, or sensitive cases to senior management.

Ensure strict compliance with RBI Fair Practices Code, recovery guidelines, and data privacy norms.

Preferred Experience

Experience in Personal Loan / NBFC / Bank / Fintech Collections.

Knowledge of bucket handling (1–30, 31–60, 61–90, 90+ DPD).

Experience in soft collection, early bucket recovery, and repayment counselling preferred.

Key Performance Indicators (KPIs)

EMI Collection Target Achievement (%)

PTP Conversion Rate

Calling Productivity & Connect Ratio

Resolution & Recovery Rate

Reduction in Overdue Portfolio

It is a Full Time Sales / Business Development job for candidates with 6 months - 6+ years Experience.

What qualifications and experience are required for this Field Collection Executive position?
Ans : Candidates should have All Education levels with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Field Collection Executive job ranges between ₹15,000-₹45,000 per month. This is a Full Time job.
What is the work schedule for this Field Collection Executive job?
Ans : This Field Collection Executive job has 6 days working days and timings from 08:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Civil Lines North, Muzaffar Nagar.
How many vacancies are there for this Field Collection Executive job?
Ans : There are 5 vacancies for this Field Collection Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-7 years of experience are eligible to apply for this Field Collection Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Collection Executive position is Civil Lines North, Muzaffar Nagar.
What makes this Field Collection Executive job a good opportunity?
Ans : This Field Collection Executive job is a good opportunity as it offers a salary between ₹15,000-₹45,000 per month. This is a Full Time job and has 5 openings.