Executive Assistant / Office Assistant (Female Candidates Only)

Job Summary

The Executive Assistant / Office Assistant will support the Founders and Sales Team by managing customer coordination, documentation, office administration, WhatsApp communication, reporting, and day-to-day business operations.

Key Responsibilities

Customer & Client Coordination

· Coordinate with B2B clients, Channel Partners, and Direct Customers.

· Handle enquiries through phone, WhatsApp, and email.

· Follow up with new and existing clients.

· Provide timely updates on documentation and application status.

· Build strong customer relationships and ensure excellent service.

Founder & Sales Team Coordination

· Provide administrative support to the Founders and Sales Team.

· Coordinate meetings, appointments, and follow-ups.

· Assist in collecting customer documents and preparing reports.

· Coordinate with internal teams for smooth execution.

Documentation & Operations

· Collect, verify, and maintain customer documentation.

· Prepare proposals, agreements, and official correspondence.

· Maintain confidential digital and physical records.

WhatsApp & Social Media

· Manage WhatsApp Business using the company-provided mobile number.

· Send promotional broadcasts and business updates.

· Assist in social media posting and customer engagement.

Office Administration

· Handle daily office administration and coordination.

· Maintain office records and documentation.

· Assist visitors and support routine office activities.

Reporting & MIS

· Prepare Daily Activity Reports (DAR).

· Update CRM and customer database.

· Maintain Excel MIS and lead tracking reports.

Eligibility Criteria

· Only Female Candidates may apply.

· Graduate in any discipline.

· Experience in Administration, Banking, NBFC, Financial Services or FinTech preferred.

· Freshers with excellent communication and computer skills may also apply.

Required Skills

· Excellent communication and interpersonal skills.

· Presentable and professional personality.

· Strong coordination and organizational skills.

· Knowledge of MS Office (Excel, Word, PowerPoint & Outlook).

· Knowledge of WhatsApp Business and basic social media handling.

· Customer-centric approach and ability to multitask.

What We Offer

· Attractive Fixed Salary

· Performance-Based Incentives

· Career Growth Opportunities

· Professional Training & Skill Development

· Opportunity to work with experienced banking professionals.

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.