Key Responsibilities
Provide administrative and operational support to the Sales Head.
Prepare daily, weekly, and monthly MIS reports and sales dashboards.
Coordinate with the sales team for lead status, quotations, proposals, and order updates.
Schedule meetings, client appointments, and maintain the Sales Head's calendar.
Prepare presentations, MOM (Minutes of Meeting), reports, and business correspondence.
Track sales targets, follow up on pending actions, and maintain progress reports.
Coordinate with cross-functional teams such as Operations, Finance, Procurement, and Customer Support.
Maintain customer databases, sales records, and documentation.
Handle client communication through email, phone calls, and virtual meetings.
Assist in preparing tender documents, contracts, and commercial proposals.
Ensure timely follow-up on customer queries and support the sales closure process.
Maintain confidentiality of business information and management communications.
Required Skills
Excellent communication skills in English (written & verbal).
Strong knowledge of Microsoft Excel (VLOOKUP, Pivot Tables, MIS Reporting).
Proficiency in Microsoft PowerPoint and Word.
Good organizational and time-management skills.
Ability to coordinate with multiple stakeholders.
Strong analytical and problem-solving abilities.
Experience working with CRM/ERP systems is an added advantage.
Professional attitude with the ability to multitask under deadlines.