Enterprise Sales Manager

Role Overview

We are seeking a dynamic and results-oriented Enterprise Sales Manager to drive new business acquisition, strategic account development, and revenue growth by offering customized CPaaS (Communication Platform as a Service) solutions to enterprise customers.

The ideal candidate will possess strong consultative selling capabilities, experience managing enterprise accounts, and expertise in selling cloud communication and SaaS-based solutions. This role demands a proven ability to engage with senior stakeholders, build long-term client relationships, and manage the complete sales lifecycle.

Key Responsibilities

Enterprise Business Development

• Identify, prospect, and acquire new enterprise clients across industries including:

• BFSI

• E-commerce

• Healthcare

• EdTech

• Logistics

• Fintech

• Retail

• Generate new business opportunities through networking, referrals, market research, and outbound prospecting.

• Develop and maintain a healthy sales pipeline to ensure consistent revenue growth.

Solution Selling

Drive sales of CPaaS products and communication solutions, including:

• Bulk SMS Solutions

• WhatsApp Business API

• Voice & IVR Solutions

• Rich Communication Services (RCS)

• Email APIs

• Chatbot Solutions

• Omnichannel Communication Platforms

Consultative Sales

• Conduct product demonstrations, solution presentations, and business discussions with CXOs, CTOs, CMOs, and other key decision-makers.

• Understand customer business challenges and recommend tailored CPaaS solutions.

• Prepare customized proposals, pricing models, and commercial negotiations.

Sales Management

• Own the complete sales cycle—from lead generation to deal closure.

• Consistently achieve monthly, quarterly, and annual sales targets.

• Maintain accurate CRM records, sales forecasts, and opportunity tracking.

• Ensure timely reporting of pipeline status and revenue projections.

Customer Relationship Management

• Collaborate with Product, Pre-Sales, and Customer Success teams to ensure smooth customer onboarding.

• Build long-term relationships with enterprise clients to maximize retention and upselling opportunities.

• Identify cross-selling opportunities within existing accounts.

Market Intelligence

• Monitor industry trends, competitor offerings, and emerging communication technologies.

• Provide market feedback to support product enhancements and go-to-market strategies.

Required Skills & Experience

• 4–8 years of experience in Enterprise Sales or B2B Sales.

• Mandatory experience in one or more of the following:

• CPaaS

• SaaS

• Telecom

• Cloud Communication

• Messaging Solutions

• Strong understanding of:

• Messaging APIs

• WhatsApp Business Platform

• SMS Gateway Solutions

• Voice & IVR Platforms

• Omnichannel Communication Platforms

• Demonstrated success in achieving and exceeding sales targets.

• Excellent communication, presentation, negotiation, and relationship-building skills.

• Strong consultative and solution-selling approach.

• Experience engaging enterprise-level stakeholders and senior decision-makers.

• Hands-on experience with CRM platforms such as Zoho CRM, Salesforce, or HubSpot.

Preferred Qualifications

• Bachelor's Degree in Business Administration, Marketing, Engineering, or a related field.

• MBA is preferred.

Key Performance Indicators (KPIs)

• Monthly and Quarterly Revenue Achievement

• New Enterprise Client Acquisition

• Sales Pipeline Creation and Growth

• Lead-to-Conversion Ratio

• Average Deal Size

• Client Retention and Upsell Revenue

• CRM Accuracy and Forecasting Discipline

What We Offer

• Competitive Fixed Salary with Attractive Performance Incentives

• High-growth career opportunities in the rapidly expanding CPaaS industry

• Direct exposure to senior leadership and business decision-makers

• Opportunity to work with cutting-edge cloud communication technologies

• Collaborative, entrepreneurial, and fast-paced work environment

• Continuous learning and career advancement opportunities

• It is a Full Time Sales / Business Development job for candidates with 4 - 6 years of experience.