Email & Chat Support Executive

25,000 - 30,000 /month

Nethues Technologies Private Limited

Sector 3 Rohini, Delhi

6 - 72 months Experience in Sales / Business Development

5 Openings

Full Time

Job Highlights

Sales Type: Loan/ Credit Card

Graduate and above

Males Only

10:00 PM - 07:00 AM | 6 days working

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Chat Support Executive

Location: Rohini Sec - 3, Delhi - 110085

6 Days Working

Rotational shifts

Job Summary:

As a Chat Support Executive, you will play a crucial role in providing exceptional customer service to clients through chat-based communication channels. You will be responsible for handling client inquiries, resolving issues, and ensuring a positive customer experience. The role requires excellent typing skills, computer proficiency, and a strong command of written English. You will be part of a dynamic team in an international process with rotational shifts.

Key Responsibilities:

1. Chat Support: Provide efficient and professional chat-based support to clients by promptly responding to inquiries, resolving issues, and addressing concerns.

2. Typing Skills: Maintain quick and accurate responses during chat interactions.

3. Written Communication: Maintain high-quality written communication in English, ensuring clarity, grammar, and spelling are impeccable.

4. Shift Flexibility: Adapt to rotational shifts as part of the international process to ensure 24/7 chat support coverage.

Qualifications:

1. Proven experience in chat-based customer support or a related field is a plus.

2. Excellent typing skills

3. Proficiency in computer usage

4. Strong command of written English

5. Excellent interpersonal and communication skills.

6. Flexibility to work in rotational shifts

About Us:

Nethues Technologies Pvt. Ltd. is an established name in the web and mobile app development industry having a rich clientele spread across the globe. With a working strength of more than 350 people, we have our offices in the USA and the UK. We offer a rich environment and ample opportunities for our employees to grow and mature as experts in their respective fields.

What Sets Us Apart

20+ Years old company

ISO 9001:2008 certified

Proper policies in place

Timely increments

Certified in multiple technologies

Other Details

It is a Full Time Sales / Business Development job for candidates with 6 months - 6 years of experience.

More about this Email & Chat Support Executive job

What are the eligibility criteria for this Email & Chat Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-6 years of experience for this Email & Chat Support Executive job offered by Nethues Technologies Private Limited in Sector 3 Rohini, Delhi.
What salary is offered for this Email & Chat Support Executive job?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹25,000-₹30,000 per month.
What is the work schedule for this Email & Chat Support Executive job?
Ans : This Email & Chat Support Executive job has 6 days working days and timings from 10:00 PM - 07:00 AM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 3 Rohini, Delhi.
How many vacancies are there for this Email & Chat Support Executive job?
Ans : There are 5 vacancies for this Email & Chat Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-6 years of experience are eligible to apply for this Email & Chat Support Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Email & Chat Support Executive position is Sector 3 Rohini, Delhi.
What makes this Email & Chat Support Executive job a good opportunity?
Ans : This Email & Chat Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 5 openings.