Hiring For Internatinal Banking Process for Noida Role Customer Service Associate - International Chat
Education: Graduate / Undergraduate Excellent verbal communication and customer handling skills. (C1Proficiency).
Experience: Min 6 months in International BPO Chat only Do not line-up Candidates with : Non-BPO, Domestic process experience.
Location:- Noida
Key Responsibilities:
Handle customer interactions through chat support channels.
Address customer queries and concerns with professionalism and empathy.
Deliver premium customer experience by ensuring quick and accurate resolutions.
Adhere to quality and compliance standards.
Maintain detailed records of customer interactions and follow-up actions.