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Elite Banker - Branch Banking Customer Service

salary Not Disclosed
company-logo
job companyKotak Mahindra Bank Limited
job location Fatehpur City, Kanpur
job experience2 - 6+ years Experience in Sales / Business Development
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Elite Banker-Inbound-Branch Banking-Service We are looking for a customer-focused and experienced Elite Banker - Inbound to support branch banking operations and deliver high-quality service to walk-in customers. The Elite Banker will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products. Service walk-in customers across all segments, ensuring prompt and courteous assistance. Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products. Act as a backup to the Personal Banker during peak hours or absences. Handle non-transactional servicing tasks such as audit support and reconciliation of branch accounts. Resolve customer queries efficiently and professionally. Identify and capitalize on business opportunities sensed during customer interactions. Deliver a high-quality customer experience to encourage retention and positive word-of-mouth. Ensure compliance with internal policies and regulatory guidelines.

Other Details

  • It is a Full Time Sales / Business Development job for candidates with 2 - 6+ years Experience.

More about this Elite Banker - Branch Banking Customer Service job

  1. What are the eligibility criteria for this Elite Banker - Branch Banking Customer Service job?
    Ans : Candidates should have All Education levels with 2-7 years of experience for this Elite Banker - Branch Banking Customer Service job offered by Kotak Mahindra Bank Limited in Fatehpur City, Kanpur.
  2. What salary is offered for this Elite Banker - Branch Banking Customer Service job?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Elite Banker - Branch Banking Customer Service job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Fatehpur City, Kanpur.
  5. How many vacancies are there for this Elite Banker - Branch Banking Customer Service job?
    Ans : There is 1 vacancy for this Elite Banker - Branch Banking Customer Service role.
  6. Is this job open for all genders?
    Ans : Yes, this Elite Banker - Branch Banking Customer Service job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Elite Banker - Branch Banking Customer Service position is Fatehpur City, Kanpur.
  8. What makes this Elite Banker - Branch Banking Customer Service job a good opportunity?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Contact Person

KOTAK MAHINDRA BANK LIMITED
Posted 6 hours ago
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