Job Title: Senior Education Counsellor / Education Counsellor
Location: [Noida-16]
Experience:
Education Counsellor: 0–2 Years (Freshers can apply)
Senior Education Counsellor: 2–5 Years (EdTech preferred)
Employment Type: Full-Time
Job Overview:
We are looking for dynamic and result-oriented Education Counsellors and Senior Education Counsellors to guide students and working professionals in choosing the right courses and career paths. The role involves handling inquiries, converting leads into admissions, and ensuring a smooth counselling experience.
Key Responsibilities:
Counsel students regarding courses, programs, and career opportunities
Handle inbound and outbound leads and convert them into admissions
Understand student requirements and recommend suitable courses
Follow up with leads through calls, emails, and WhatsApp
Maintain and update data in CRM systems
Achieve monthly admission and revenue targets
Provide complete admission support from enquiry to enrollment
Resolve queries and build strong student relationships
Additional Responsibilities for Senior Role:
Mentor and guide junior counsellors
Monitor team performance and assist in achieving targets
Handle escalations and complex student queries
Support in training and process improvement
Required Skills:
Excellent communication and interpersonal skills
Strong convincing and negotiation abilities
Target-driven mindset
Basic knowledge of MS Excel and CRM tools
Ability to work in a fast-paced environment
Problem-solving and follow-up skills
Qualifications:
Graduate/Postgraduate in any discipline
Experience in counselling, sales, or EdTech industry preferred
Salary & Benefits:
Fixed salary + Attractive incentives
Performance-based bonuses
Growth and promotion opportunities
Learning and development support