• Identification & understanding of the students' needs & Counsel students to select appropriate study programs as per their interests.
• Provide study information, admission requirements, and visa process.
• Do a profile assessment of interested students and give course options by shortlisting Universities matching their profile.
• Communicate with the target audience and manage the customer relationship.
• Effective & regular follow-up with students using different channels of communication.
• Guide students through resolving queries on a quick and urgent basis.
• Responsible for maintaining and updating the student database on a regular basis.
• Candidates should be able to provide guidance to students and their parents about studying abroad.
• The candidate should be able to handle walk-in cases efficiently.
• The candidate should be a good team player with good knowledge of computers.