Education Counsellor

10,000 - 25,000 /month

Gotalento Global

Sodala, Jaipur

0 - 6 months Experience in Sales / Business Development

5 Openings

Full Time

Job Highlights

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Education Counsellor to join our team at Gotalento Global. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹10,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.

More about this Education Counsellor job

Can freshers or experienced candidates apply for this Education Counsellor role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Education Counsellor role.
What salary is offered for this Education Counsellor job?
Ans : The salary for this Education Counsellor job ranges between ₹10,000-₹25,000 per month.
What are the working days and timings for this job?
Ans : This Education Counsellor job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sodala, Jaipur.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Education Counsellor job is open for both male and female candidates.
Where is this job located?
Ans : This Education Counsellor job is located in Sodala, Jaipur.
Why should you apply for this Education Counsellor job?
Ans : This Education Counsellor job offers a salary between ₹10,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.