Education Counsellor

Job Summary

We are looking for a motivated and student-focused EdTech Counselor to guide learners in choosing the right courses and career paths. The counselor will interact with prospective students, understand their goals, explain EdTech programs, and support them throughout the enrollment process.

Key Responsibilities

• Counsel students and working professionals about courses, certifications, and career opportunities

• Handle inbound and outbound calls, emails, and chat inquiries

• Understand student requirements and recommend suitable learning programs

• Explain course curriculum, duration, fees, certification value, and career outcomes

• Follow up with leads and maintain a strong conversion ratio

• Maintain accurate records of student interactions in CRM or Excel

• Coordinate with trainers, operations, and admissions teams

• Address student concerns and provide post-enrollment support

• Achieve monthly admission and revenue targets

Required Skills & Qualifications

• Graduate or equivalent qualification

• Excellent communication skills (English + Hindi; regional language is a plus)

• Strong counseling, persuasion, and negotiation skills

• Basic knowledge of IT, EdTech, or professional courses preferred

• Ability to work with CRM tools, MS Excel, and Google Sheets

• Result-oriented with a positive attitude

• Ability to work in a fast-paced environment

Preferred Skills

• Experience in EdTech, training institutes, or education sales

• Familiarity with IT courses, certifications, or online learning platforms

• Strong follow-up and relationship-building skills

What We Offer

• Competitive salary + performance-based incentives

• Career growth opportunities in the EdTech industry

• Training and skill development

• Supportive and learning-oriented work culture

• It is a Full Time Sales / Business Development job for candidates with 0 - 5 years of experience.