Ecommerce Sales Executive

Job Title: E-commerce Executive

Job Summary:
The E-commerce Executive is responsible for managing and optimizing the company’s online sales channels. This role involves overseeing product listings, coordinating with marketing and logistics teams, analyzing performance data, and ensuring a seamless online shopping experience to drive revenue growth.

Key Responsibilities:

• Manage day-to-day operations of the e-commerce website and marketplaces (e.g., Amazon, Flipkart, Shopify, etc.)

• Upload, update, and maintain accurate product listings (descriptions, images, pricing, and inventory)

• Monitor stock levels and coordinate with inventory/logistics teams to ensure product availability

• Optimize product pages using SEO best practices to improve visibility and conversions

• Plan and execute online promotions, discounts, and campaigns

• Track and analyze key performance metrics (traffic, conversion rates, sales, returns)

• Coordinate with digital marketing teams for ads, email campaigns, and social media promotions

• Handle customer queries, complaints, and returns in a timely and professional manner

• Ensure smooth order processing, payment tracking, and delivery coordination

• Stay updated with market trends, competitor activities, and platform updates

Required Skills & Qualifications:

• Bachelor’s degree in Marketing, Business Administration, E-commerce, or related field

• 1–4 years of experience in e-commerce or online retail operations

• Familiarity with e-commerce platforms (Shopify, WooCommerce, Amazon Seller Central, etc.)

• Basic knowledge of SEO, digital marketing, and online merchandising

• Strong analytical skills and proficiency in Excel or Google Sheets

• Attention to detail and strong organizational skills

• Good communication and problem-solving abilities

• It is a Full Time Sales / Business Development job for candidates with 2 - 5 years of experience.