Ecommerce Operations Executive

We are looking for a detail-oriented and results-driven E-Commerce Specialist to manage, optimize, and grow our product presence on Amazon and Flipkart. The ideal candidate brings a strong command of marketplace listing best practices, a data-driven mindset, and mandatory expertise in Search Engine Optimization (SEO) to maximize organic discoverability and drive conversions across both platforms.


Key Responsibilities

Product Listing & Catalogue Management

• Create, upload, and manage product listings on Amazon Seller Central and Flipkart Seller Hub.

• Optimize product titles, bullet points, descriptions, and backend search terms following platform-specific guidelines.

• Maintain accurate product attributes, specifications, pricing, and inventory data.

• Handle bulk uploads using flat files, feed templates, and catalogue tools.

• Audit existing listings regularly to identify and rectify errors, suppressed listings, or compliance issues.

SEO & Keyword Optimization (Mandatory)

• Conduct thorough keyword research using tools such as Helium 10, Jungle Scout, Merchant Words, or platform-native analytics.

• Develop and implement SEO strategies to improve organic search rankings on Amazon and Flipkart.

• Optimize backend search terms, A+ Content, and Enhanced Brand Content (EBC) for maximum keyword coverage.

• Monitor and track keyword ranking performance and refine strategies based on data insights.

• Stay updated with platform algorithm changes and adapt SEO tactics proactively.

Content & Creative Coordination

• Write compelling, keyword-rich product copy that balances SEO performance with customer readability.

• Coordinate with the creative team to ensure images, infographics, and videos meet platform specifications.

• Manage A+ Content / EBC creation and publishing on Amazon Brand Registry.

• Ensure brand consistency across all product detail pages.

Performance Monitoring & Reporting

• Track and analyze key metrics: impressions, click-through rate (CTR), conversion rate, and sales velocity.

• Prepare weekly and monthly performance reports with actionable insights.

• Identify underperforming listings and implement data-driven improvements.

• Monitor competitor listings and pricing strategies to maintain a competitive edge.

Promotions & Deals Management

• Plan and execute promotional campaigns including Lightning Deals, Coupons, and Flipkart Flash Sales.

• Coordinate with the marketing team to align listing campaigns with broader promotional calendars.

• Manage sponsored ads (Amazon PPC / Flipkart Ads) in coordination with the performance marketing team.

Compliance & Account Health

• Ensure all listings comply with Amazon and Flipkart policies and category-specific guidelines.

• Monitor account health dashboards and resolve performance notifications or policy warnings promptly.

• Manage returns, customer reviews, and Q&A sections to protect brand reputation.

Required Skills & Qualifications

★ SEO – Mandatory Skillset

• Proven expertise in marketplace SEO for Amazon and/or Flipkart.

• Strong understanding of keyword research, search ranking algorithms, and organic optimization strategies.

• Hands-on experience with SEO tools: Helium 10, Jungle Scout, SEMrush, or equivalent.

• Ability to analyze keyword data and translate insights into optimized listing content.

• Familiarity with A9 (Amazon) and Flipkart search algorithm best practices.

E-Commerce & Platform Skills

• Minimum 2 years of hands-on experience with Amazon Seller Central and/or Flipkart Seller Hub.

• Proficiency in catalogue management, bulk listing tools, and flat file uploads.

• Experience with A+ Content / EBC creation on Amazon Brand Registry.

• Working knowledge of Amazon PPC and Flipkart Ads is an advantage.

Technical & Analytical Skills

• Proficient in MS Excel / Google Sheets for data management and reporting.

• Ability to interpret analytics dashboards and derive actionable insights.

• Familiarity with inventory management tools and ERP systems is a plus.

Soft Skills

• Exceptional attention to detail and accuracy.

• Strong written communication and copywriting skills in English (Hindi is a plus).

• Self-motivated with the ability to manage multiple SKUs and deadlines simultaneously.

• Collaborative team player with a proactive problem-solving approach.

Preferred Qualifications

• Bachelor's degree in Marketing, Business, E-Commerce, or a related field.

• Experience working with D2C brands or large product catalogues (500+ SKUs).

• Prior exposure to cross-border e-commerce (Amazon Global / Flipkart cross-border) is a plus.

• Certification in Amazon Advertising or relevant digital marketing platforms.

• It is a Full Time Sales / Business Development job for candidates with 2 - 3 years of experience.