Website & Platform Management: Overseeing online platforms, ensuring they function correctly, and updating content, images, and product descriptions.
Sales & Marketing Strategy: Developing and executing promotional campaigns, managing pricing strategies, and driving traffic to maximize conversion rates.
Analytics & Reporting:
Tracking key performance indicators (KPIs) such as website traffic, conversion rates, Customer Acquisition Cost (CAC), and Average Order Value (AOV)
.
Inventory & Logistics: Working closely with demand planning and warehouse teams to manage stock levels and ensure timely order fulfillment.
Customer Experience: Enhancing user experience (UX), troubleshooting issues, and managing customer service escalation