Customer Support Team Leader

Addressing customer queries, concerns, and complaints, and providing timely and effective solutions.

Team Management:

Hiring, training, and supervising customer service staff to ensure they meet performance standards.

Process Improvement:

Identifying areas for improvement in customer service processes and implementing changes to enhance efficiency and customer satisfaction.

Data Analysis:

Tracking customer service metrics, analyzing trends, and providing reports to management to identify areas for improvement.

Problem Solving:

Addressing escalated issues and finding creative solutions to customer problems.

Communication:

Effectively communicating with customers, team members, and other stakeholders.

• It is a Full Time Sales / Business Development job for candidates with 4 - 5 years of experience.

More about this Customer Support Team Leader job

1. What is the eligibility criteria to apply for this Customer Support Team Leader job?
   Ans: The candidate should be Graduate and above and above with 4 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹35000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Support Team Leader job?
   Ans: This Customer Support Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Team Leader job?
   Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., Growth Hub Consultants.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Team Leader role?
   Ans: There is an immediate opening of 1 Customer Support Team Leader at Growth Hub Consultants
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Support Team Leader job?
   Ans: This Customer Support Team Leader job has 10:00 AM - 06:30 PM timing.