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Sales Customer Support Team Leader

salary 12,000 - 55,000 /month
company-logo
job companyBajaj Life
job location Jadavpur, Kolkata
job experience0 - 6+ years Experience in Sales / Business Development
5 Openings
full_time फुल टाइम

जॉब हाइलाइट्स

sales
Sales Type: Health/ Term Insurance
qualification
Graduate and above
gender
All genders
jobShift
10:00 AM - 06:00 PM | 5 days working
star
Job Benefits: PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

जॉब डिस्क्रिप्शन

We are looking for a dynamic, target-oriented, and motivated Insurance Team Leader to lead and develop a team of insurance sales executives. The candidate will be responsible for achieving business targets, generating new business, recruiting and training team members, managing customer relationships, and ensuring quality sales in accordance with company guidelines.


Key Responsibilities


1. Team Management & Leadership

- Lead, motivate, and manage a team of insurance sales executives.

- Set individual and team sales targets and monitor performance regularly.

- Conduct daily meetings, performance reviews, and sales planning sessions.

- Guide team members to achieve their professional and business goals.


2. Sales & Business Development

- Drive life insurance sales and achieve monthly business targets.

- Generate new business opportunities through customer references, networking, and market development.

- Promote suitable life insurance products based on customers' financial needs and goals.

- Monitor business performance, premium collection, and policy issuance.


3. Recruitment & Training

- Recruit and develop new team members and insurance advisors.

- Train team members on insurance products, sales techniques, customer handling, and company processes.

- Support team members in customer meetings and closing sales.

- Develop future leaders and build a strong, productive sales team.


4. Customer Relationship Management

- Ensure excellent customer service and long-term customer relationships.

- Help customers understand policy benefits, premiums, coverage, and terms and conditions.

- Ensure appropriate needs analysis and transparent communication before policy sales.

- Support the resolution of customer queries and service issues.


5. Performance Monitoring & Reporting

- Track daily, weekly, and monthly sales performance.

- Prepare business reports and share progress with the branch manager or reporting authority.

- Identify performance gaps and implement action plans to improve productivity.

- Monitor lead conversion, pending proposals, and policy issuance.


6. Compliance & Business Quality

- Ensure all sales activities comply with company policies and applicable IRDAI regulations.

- Maintain accurate documentation and ensure proper customer consent.

- Promote ethical selling practices and suitable insurance recommendations.


Required Skills


- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Sales planning, negotiation, and business development skills.

- Ability to motivate a team and achieve targets.

- Customer relationship management and problem-solving skills.

- Basic knowledge of life insurance products and financial planning.


Key Performance Indicators (KPIs)


- Monthly business and premium targets.

- Team productivity and target achievement.

- Recruitment and activation of new team members.

- Lead conversion and policy issuance.

- Business quality and persistency.

- Customer satisfaction and compliance.

अन्य डिटेल्स

  • It is a Full Time Sales / Business Development job for candidates with 0 - 6+ years Experience.

More about this Sales Customer Support Team Leader job

  1. Can freshers or experienced candidates apply for this Sales Customer Support Team Leader role?
    Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Sales Customer Support Team Leader role.
  2. What salary is offered for this Sales Customer Support Team Leader job?
    Ans : The salary for this Sales Customer Support Team Leader job ranges between ₹12,000-₹55,000 per month.
  3. What is the work schedule for this Sales Customer Support Team Leader job?
    Ans : This Sales Customer Support Team Leader job has 5 days working days and timings from 10:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Jadavpur, Kolkata.
  5. How many vacancies are there for this Sales Customer Support Team Leader job?
    Ans : There are 5 vacancies for this Sales Customer Support Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Sales Customer Support Team Leader job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Sales Customer Support Team Leader position is Jadavpur, Kolkata.
  8. What makes this Sales Customer Support Team Leader job a good opportunity?
    Ans : This Sales Customer Support Team Leader job is a good opportunity as it offers a salary between ₹12,000-₹55,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

5

Benefits

PF, Medical Benefits

Contract Job

No

Salary

₹ 12000 - ₹ 55000

संपर्क व्यक्ति

Tama Saha

इंटरव्यू ऐड्रेस

3rd Floor Plot No - 6 Raja Subodh Chandra Road Jadavpur 700032, Jadavpur, Kolkata
Posted 2 days ago
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