Customer Support Executive

10,000 - 40,000 /month

Reboot Software Private Limited

Hebbal, Bangalore

6 - 36 months Experience in Sales / Business Development

5 Openings

Full Time

Skills Required

Cold Calling

Computer Knowledge

Lead Generation

MS Excel

Job Highlights

Sales Type: B2B Sales

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

Job Summary:

We are looking for a proactive and customer-focused Customer Success Executive to manage client relationships, ensure customer satisfaction, and drive product adoption. The ideal candidate will act as a bridge between the company and its customers, helping them achieve their goals while maximizing retention and growth.

Key Responsibilities:

Build and maintain strong relationships with customers
Onboard new clients and guide them through product setup
Understand customer needs and provide appropriate solutions
Ensure high levels of customer satisfaction and engagement
Act as the primary point of contact for customer queries and issues
Monitor customer usage and identify opportunities for improvement
Collaborate with internal teams (sales, product, support)
Reduce churn and increase customer retention
Collect customer feedback and share insights with the team

Required Skills & Qualifications:

Bachelor’s degree in Business, Marketing, or related field
1–3 years of experience in customer success, support, or account management
Excellent communication and interpersonal skills
Strong problem-solving and analytical abilities
Ability to manage multiple accounts simultaneously
Familiarity with CRM tools (e.g., Salesforce, HubSpot)
Customer-first mindset with a positive attitude

Other Details

It is a Full Time Sales / Business Development job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Cold Calling, Computer Knowledge, Lead Generation, MS Excel along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹40,000 per month in this Customer Support Executive position.
What are the working days and timings for this job?
Ans : This Customer Support Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hebbal, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Cold Calling, Computer Knowledge, Lead Generation, MS Excel.
Where is this job located?
Ans : This Customer Support Executive job is located in Hebbal, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Cold Calling, Computer Knowledge, Lead Generation, MS Excel along with 1-3 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹10,000-₹40,000 per month. This is a Full Time opportunity and has 5 openings available.